Privacy Policy
Last updated: 25 October 2026
This policy explains what personal information FishMart collects, why, and how you can contact us about it.
Information we collect
- Order details: your name, phone number, email address and delivery address, and the products, cutting options and quantities you order.
- Account details: if you create an account, your login details and order history.
- Messages: what you send us through the contact form, phone or email.
- Website usage: information collected through cookies and analytics tools, such as the pages you visit and the device and browser you use. See our Cookie Policy.
How we use your information
- To process, prepare and deliver your order, and to contact you about it (for example, if a fish is unavailable).
- To arrange refunds where they apply.
- To answer your questions and messages.
- To understand how the website is used and to improve it, and to measure our advertising.
Sharing your information
We share your information only where needed to run our service: for example, your name, phone number and address with the person delivering your order. Analytics and advertising tools (Google Analytics, Meta Pixel and Ahrefs Analytics) receive website usage data as described in our Cookie Policy. We do not sell your personal information.
Payments
We offer cash on delivery and bank transfer. We do not collect or store card details on this website.
How long we keep information
We keep order records for as long as we need them to run the business and meet our obligations, and other information only as long as it is useful for the purposes above.
Your choices
- You can ask us to view, correct or delete your personal information by contacting us.
- You can control cookies through your browser settings and our cookie banner.
Contact
For any privacy question or request, email fishmartofficial.pk@gmail.com or call +92 327 8266591.